Refund policy

Return & Refund Policy

Thank you for supporting Lisa Schwarz LLC.

We want you to be satisfied with your purchase. If you are not completely satisfied, please review our return policy below.

Returns

We accept returns of eligible items within 30 days of delivery.

To be eligible for a return, items must be:
- Unused and in their original condition
- Free from damage, stains, or excessive wear
- Returned with any original packaging when possible

Non-Returnable Items

The following items are not eligible for return or refund:

- Digital products
- Downloadable resources
- Online courses
- Gift cards
- Items marked as final sale

 Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery.

Please include:
- Your order number
- A description of the issue
- Photos of the damaged or incorrect item

We will review the situation and work with you to provide a replacement or refund when appropriate.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used at checkout.

Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Exchanges

At this time, exchanges are handled on a case-by-case basis depending on product availability.

If you need a different size or have questions about an item, please contact us and we will do our best to assist you.

Contact Us

For questions regarding returns, refunds, or exchanges, please contact:

orders@lisa-schwarz.com

Thank you for your support. We are honored to provide resources that encourage spiritual growth, purpose, and transformation.